How long will it take for my order to be delivered?

All our items ship from distribution centers located in Europe and Asia. Due to high demand for our products, please expect your order to be delivered within 1 to 3 weeks.

Order Processing 2-4 Day(s)

Items Estimated Delivery Time: 7-20 Days Depending on where Country to ship (Unexpected delays are possible due to holidays and bad weather).

On-time Delivery: If you do not receive your purchase within days base on product description, you can ask for a full refund before order completion

How do I track my order?

Tracking information will be sent to the email address you provided during checkout. To avoid any issues, please make sure that the email address is correct.

Once you confirm your order, please expect to receive the tracking information within 2-3 business days. This will include the tracking number as well as a link to the latest shipping updates for your order.

If you encounter any issues when tracking your order, please don’t worry. It may take a few days for our shipping partners to update the tracking information. You may also contact us directly at contact@juliuskennethcastillo.com for any concerns about your order.

Which countries do you ship to?

https://shop.juliuskennethcastillo.com serves customers across the US. In addition to that, we offer free shipping to anywhere in the USA. Additional countries will be added over time.

What if I find the same product listed at a lower price somewhere else?

If you find our products being sold at a lower price than what is listed in our store, we will match that price. We want our customers to get the most value from our products. However, we will not match prices taken from discount retailers such as, but not limited to, eBay, Amazon, and Walmart.

How do I cancel my order?

If you want to cancel your order, please contact us immediately at contact@juliuskennethcastillo.com However, if it has already been processed, we cannot cancel your order.

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